Welcome to the Cloud Admin Early Access Program FAQ.
No, not in EAP. Social login is supported but not enabled in the EAP. It will be made available in a follow-up release.
Passwords must meet all of the following criteria:
Length: min. 8 characters
Upper case letters: min. 1
Lower case letters: min. 1
Digits: min. 1
Special characters: min. 1
Password must not contain the user’s name or email address.
The conpal Cloud offers companies a way to easily and flexibly define data worth protecting, enact rules for encryption, identify users who can access it, and manage these access rights dynamically and centrally. A cloud-based admin console distributes rules and keys (contained in a personalized profile) to users’ endpoints, which are consumed and applied by apps (“clients”) on the endpoints. These clients decrypt and encrypt the files that the users work with according to the defined rules.
No. However, all new features will be made available in the so-called unified client. If a customer is interested in using any of the new features, he will have to install the new version of the client. When configuring/installing the Windows client, please note: Select the “Customized” option and the “Cloud Connector” to use with the Cloud Admin.
Yes. The on-prem administration is not discontinued. It is maintained and will also receive new features.
The software provided via the EAP are pre-production versions. Even though these versions are developed and tested according to the usual quality standards, it is not recommended to use them in production environment.
A dedicated e-mail address has been set up for communication during the EAP (email@example.com). This is the preferred channel through which participants can contact conpal directly with their questions, etc. The mailbox is managed by a team of experts to ensure immediate and targeted support.
A dedicated email address has been established for communication during the EAP (firstname.lastname@example.org). This is the preferred channel through which participants can contact conpal directly with their questions, etc. The mailbox is managed by a team of experts to ensure immediate and targeted support.
The EAP is designed to give interested parties an early opportunity to engage with the product and provide feedback. The feedback is intended to help improve the product for optimal integration and coverage of customer requirements.
The EAP is limited in time. The current plan is for the EAP to run through the end of August 2023. At that time, the launch of v1.0 is planned.
conpal Cloud Admin is hosted in Microsoft Azure.
No, not in EAP. MFA is supported but not enabled in the EAP. It will be made available in a following release.
Password-reset is handled via the self-service system. A link is sent to the user’s registered email address allowing him to set a new password.
Users sign in with their email-address and their password.
Yes. Both administrations can be operated in parallel and even manage the same users and groups. However, LAN Crypt clients can only be connected to a single administration backend at a time.
Yes. conpal Cloud Admin can import user and group information from Azure AD.
All security related data such a keys are stored in dedicated secret and encryption management systems. Current implementation uses HashiCorp Vault to store encryption keys within a physical storage.
conpal Cloud Admin stores and processes all customer data in Azure’s ‘West Europe’ region.
conpal Cloud Admin is hosted in Azure’s ‘West Europe’ region.